Voya Privacy Policy

Effective October 11, 2026 · iPhone, iPad and Android

Strongware LLC publishes Voya. Voya helps you plan trips, itineraries, budgets, and private group travel. It does not access your contacts or photo library, and it does not request precise or approximate device location permission.

Accounts (iPhone and iPad)

Signing in is optional. You can plan trips on your iPhone, or on Android, without creating a Voya account. On iPhone and iPad, Sign in with Apple is used only for secure shared trips and invitations. Apple may share with Voya a stable user identifier, and, if you choose, your name and email (or Apple’s private relay email). Voya stores the Apple user identifier and display name on the device. After Apple confirms your sign-in, Voya’s server issues a session token that is kept in the device Keychain and expires after 30 days. Strongware does not receive your Apple Account password. You can revoke Voya’s Sign in with Apple access in iOS Settings.

Deleting your account

On iPhone and iPad, open Help & Account and choose Delete Account. This permanently deletes your Voya account from our servers, along with the shared trips you organized (for everyone in them), your membership in trips you joined, and invitations you created, and it ends every signed-in session. Your name is also removed from shared checklist updates in other travelers’ trips. Trips saved only on your device stay until you delete them or the app. You can also email support@strongware.dev to ask us to delete your account.

Trip and profile data on your device

Your traveler name, trips, destinations, dates, itineraries, saved places, budgets, expenses, travelers, availability notes, votes, readiness checklist items, and preferences are stored on your device (for example in Core Data on iPhone and iPad). Your device’s backup (iCloud or Android backup, if enabled) may include local planner data.

Shared trips and invitations (cloud)

When you create a shared trip or invite travelers on iPhone or iPad while signed in, Voya sends trip metadata and collaboration data over HTTPS to Strongware’s AWS-hosted API (currently in AWS us-east-2). That may include trip name, destination name and country, start and end dates, budget total, destination coordinates you set for the trip, invite codes, invitee display names, and shared readiness checklist status. Invite links expire after a limited period (currently seven days).

Shared trip content is visible only to people you invite to that trip. There is no public feed, discovery directory, or stranger messaging. The organizer can delete a shared trip for everyone, and a traveler can leave one, by deleting it from their trip list. Report concerns to support@strongware.dev; Strongware can remove content or revoke access.

Local-only itinerary details, expenses, and notes that are not synced remain on your device unless you choose to share them through a system share sheet or another app.

Maps and place search

On iPhone and iPad, Explore maps and destination search use Apple MapKit and Apple’s local search. Search queries and map requests are processed by Apple under Apple’s Privacy Policy. Voya centers maps on trip destination coordinates you choose; it does not request device GPS permission. Built-in place suggestions may also include curated demonstration content for planning.

On Android, place search sends the text you type to your device’s built-in Google geocoding service and, when that returns too little, to the OpenStreetMap Nominatim search service; when you open Explore for a trip, its destination name is looked up the same way to center the map. Map tiles are loaded from OpenStreetMap’s tile servers, which receive your IP address and the map area being viewed. These requests are processed by Google under Google’s Privacy Policy and by the OpenStreetMap Foundation under its Privacy Policy. Voya does not request device location permission, and search queries are not stored on Strongware servers.

Sharing outside Voya

When you use Share Plan or share an invite link, the system share sheet sends only what you select to the app or person you choose. The recipient and that service handle the shared content under their own terms.

Advertising

The free app uses Google AdMob for banner ads outside core onboarding. The Google Mobile Ads SDK may process IP addresses that can indicate approximate location, app and ad interactions, diagnostics, and device identifiers for advertising, measurement, and fraud prevention. SDK data is encrypted in transit.

Voya requests non-personalized ads. It does not track you across other companies’ apps or websites for advertising, and on iPhone and iPad it does not show the App Tracking Transparency prompt. Where required, Google’s User Messaging Platform presents privacy choices before ads are requested. Available choices can be reopened from Help & Account. Voya Pro removes ads.

Analytics (Android)

The Google Play edition of Voya uses Google Analytics for Firebase to understand how the app is used and how our advertising performs. It records events such as app opens, sessions, screens viewed, ad impressions (including the ad revenue Google reports) and subscription purchases, linked to a randomly generated app-instance ID and your device’s advertising ID. Google derives approximate location from your IP address. Where consent is required (the EEA, the UK and Switzerland), the choice you make in the privacy message also controls analytics storage. Analytics data is shared with our linked Google Ads account only to measure and improve our own ad campaigns. The iPhone and iPad app does not use Firebase.

Voya Pro

Voya Pro is an optional auto-renewable monthly or yearly subscription. The App Store (iPhone and iPad) or Google Play (Android) handles payment and restoration. Voya receives product prices, purchase status, and platform purchase tokens needed to unlock Pro and confirm payment. Strongware never receives your payment-card details. Voya Pro removes ads and unlocks unlimited trips and Pro planning features described in the store listing.

Complimentary access (Android)

A reviewer or promotional access code can activate the same Voya Pro entitlement without payment. Validation happens on the device. The app stores an activation flag rather than the code. Complimentary access can be removed in Settings.

Support and choices

If you email support, Strongware receives the information you choose to send and uses it only to answer you. You can:

• plan trips offline for local-only data;
• sign out (iPhone and iPad) to stop authenticated cloud requests, or delete your account in Help & Account;
• change available ad privacy choices;
• restore Voya Pro with the Apple ID or Google account that purchased it;
• delete the app to remove local data (device backups may retain copies);
• ask support@strongware.dev to delete your account and shared-trip records if you no longer have the app.

Children

Voya is intended for a general audience aged 13 and older and is not directed to children under 13.

Google Privacy Policy · Apple Privacy Policy · Voya Terms of Use